CATERERS GUIDE

We have compiled a guide to help caterers prepare thoroughly in all aspects for the Asian Woman Festival event.

Health and Safety / Food Hygiene

We take food hygiene very seriously. Below are some rules and regulations that our on-site Health & Safety advisor will be monitoring. Please take a moment to familiarise yourselves with this list, and print a copy for your stall if necessary.

  • You must be registered with your local council, and ensure you have your documented food safety system, insurance (with PLI covering up to £5M) and all training records for staff with you and available for inspection. Staff working at catering stands must submit their food safety training records at least 2 months before the date of the event.
     

  • All staff at catering stands must wear separate gloves to handle food and money.
     

  • Gas or naked flames, or chafing fuel are strictly prohibited.
     

  • Caterers must ensure their staff are aware of and trained in allergen requirements and appropriate signage is displayed on your stand for the public. 
    All food must have the 14 major allergens clearly displayed, including the ones listed below. Failure to comply could result in any catering operations involved being shut down on the day. 

    • celery

    • gluten

    • lupin

    • mustard

    • nuts

    • peanuts

    • sesame seeds

    • soya

    • sulphites
       

  • Staff eating on your stand is not permitted.
     

  • Off-duty staff should not be eating at their food stands.
     

  • Caterers are advised to have less food on display and more food covered.
     

  • Hot drinks must be served in sturdy containers fitted with lids to avoid the risk of spillage.
     

  • Staff working at catering stands must have their hair tied back to avoid cross-contamination.
     

  • All caterers must keep their work surfaces clean and tidy throughout the event.
     

  • All caterers must keep their items (including pop-up banners) within the footprint of their stands.
     

  • All caterers should bring steps with them if they want to fix items over head-height and should not stand on tables, chairs etc.
     

  • All caterers must restrain from storing items behind their stands or in unused spaces.
     

  • Ladders must not be used during show opening hours when members of the public are in the exhibition hall.
     

  • There are no facilities for cooking oil disposal on site, so please make sure to take away any leftover cooking oils from the venue after the event. No cooking oils should be poured into the sinks in the kitchen.

Logistics/Equipment: Important Information
 

  • Bring your own trolleys/pallet trucks to ensure swift movement of stock and stand equipment during setup and breakdown. Please ensure that no pallet trucks/trolleys of any kind are used during public opening hours.
     

  • Change - make sure you bring enough change for sales at the event
     

  • Internet - the venue has a generic Wifi but this is for casual browsing only and not set up for high volumes of data usage involved in taking payments etc) Should you require internet for sales at the event, please make sure to book this through the venue – the form for booking internet can be found here.
     

  • Please make sure to bring your own tablecloths to cover the tables provided - no tablecloths are provided for the tables.

  • Pop-up banners are recommended for display as they’re visible and above head height - but please make sure that any pop-up banners are safely and securely erected.
     

  • No gas / naked flames are permitted at this venue

Clearout of venue

Please make sure that everything is cleared from the venue by the times given on the event’s website; no item can be left within the venue’s premises beyond this point.

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ALL RIGHTS RESERVED